FAQ Partner

ACCOMMODATION : Is there a schedule ?
YES, we offer a schedule of occupancy of your rooms to visitors. This planning manages the availability of your accommodation allocated to the site or via real Ical, API Booking.com, Airbnb, TripAdvisor, Homeway
Are the prices per person or per room ?
Prices are per room (single or double room) per night or rates per person. Depending on the booking conditions, rates include or not breakfast. The price of the breakfast included with the room as the hotel is always shown per person per night, is mentioned separately.
Can I put a video on my institution ?
Yes ,you can insert the link to your video (-2mn) YouTube, Vimeo on your registration form. we recommend short videos of less than a minute
Will my contact information appear on the site ?
Yes, we take all of your details on the site : Phone, fax, mail, address.
Is the link to my website appears ?
Yes, we take the link to your website
Can I become a fan of my Facebook page by visiting my institution ?
Yes, we take your Facebook Like Box on the page of your business - Page Fan Facebook
At what time the property is assessed ?
Reviews can be left at any time. Reviews are then validated by Paradise Island. In case of negative opinion, we contact you to approach then to.
Then - I do promos ?
Yes, you can do at any time, All specials you want from your extranet. Our sales team is here to attend you if necessary !
ACCOMMODATION : How do I manage my rates and availability ?
You can update your rates and availability at any time through your extranet. It's really easy to do through your extra net - the changes are instantly reflected on your page.
I'm only a small property, I can compete with the biggest ?
Yes, the visibility of a small establishment and the same as a larger one.
How can - I receive payment of the reservation ?
We will send you an email with customer details and information of the reservation. You will confirm availability and payment to customers by return mail. The customer, will then pay you on arrival or departure, according to your policy. The book will be available on your extranet.
How long to' advance customers can book ?
Reservations can be booked up to 364 days in advance, in tariffs to modification.
In what research I'll appear ?
Our unique mapping system geolocates on relevant searches your home. Once put on the map, you'll stay as long in Paradise Island as the duration of your contract.
Who can help me in Paradise Island ?
Paradise Island has a dedicated property support team who will be happy to assist you with any questions you may have about your membership.. Support facility can be reached at +262 (0)693 61 36 15 or by mail to partenaire@paradise-island-reunion.fr
How does the Paradise Island Accommodation ?
Paradise Island is really simple and easy to use. We present your business on our site. For accommodation, you allocate a certain number of rooms to book through us or through your Ical Api. A customer can then book your business , either online, by phone. For other activities, a customer can book your business , either online, either by phone or mail.
Who can help me generate more bookings ?
For any inquiries on additional marketing opportunities for your business, Our team of dedicated business relationships are available to answer all your questions
That updates my establishment on Paradise Island ?
It is the partner who updates his file via his extra-net. However, our technical team will assist you at this email partner@paradise-island-reunion.fr within 24 hours from Monday to Friday from 9 a.m. to 5 p.m..
Who updates the extra-net ?
Homeowners are responsible for managing their own content within our extra-net. This includes property description, the rates, specials, notes Room, installations, maps, directions, photos and more ... We assist you if needed for updates.
What if I want to do additional marketing on Paradise Island ?
We offer a number of additional marketing opportunities such as Facebook campaign, Newsletter, Coupons, Deals and Offers to bring more customers to your business.
How can - I learn about career opportunities in Paradise Island ?
We are always on the lookout for great people to join BHM. Contact us by email infos@paradise-island-reunion.fr
How do I join as a partner Paradise Island ?
We would be very pleased to have you. Please register as a partner on the site. (Top> right of the site, click on register)

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